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Yes, we are one of the esteemed AAA Approved Auto Repair facilities. We have been AAA Approved for over 17 years.
Fewer than 5% of Rhode Island auto repair shops ever become AAA Approved. This is because of the stringent guidelines of AAA.
AAA demands that their approved shops meet these guidelines so that they can feel confident when referring their members here.
Part of staying qualified as an approved shop, AAA requires that we provide them with hundreds of our actual repair orders. They take them and conduct a survey of actual customers (many are AAA members, many are not).
The results of their surveys have been very strong year after year. Their latest survey gave us a 97% Customer Satisfaction rating.
We will continue to work hard to earn that rating. It means a lot to us. |
